Remember the old adage that the customer is always right? Unfortunately not all customers are always easy to deal with. In my experience as a customer service representative, I have encountered a lot of customers who can be rude, unruly and just plain nasty. It can be...

Customers have never been as demanding as they are today.  They demand an immediate response, if not instant, from anyone they reach out to for customer support may it be through voice, chat, social media or email support. I have a client that sells a variety of...

We strongly believe that people are generally more satisfied and happy at work when they feel that the company cares for their overall well-being. Gabtech observes a caring culture where we strive to motivate and support each other just like family. When our team...

Whether a team member is assigned in real estate, sales support or back office, we have carefully chartered our processes and workflows to ensure that our employees are able to enrich their skills and competencies while having the opportunity to grow into leadership...

All of our team members have had prior professional experiences from working with companies of various scales and industries, local and abroad. As a Filipino- Managed BPO firm providing specialized services to our offshore clients while observing the highest level of...