The world of caregiver recruitment is delicate and competitive at the same time. In this profession, a caregiver has to take charge of the lives of those who cannot take care of themselves. However, operating a caregiving company can be stressful. It is because the well-being of one’s clients depends on the quality of caregivers hired. As a result, this places large amounts of pressure on those entrusted with recruiting. For one, applicants must be able to provide high-quality service and fulfill the needs of the company as well.
Hiring caregivers that would assure high-quality service can be a challenge, but it is not impossible. When broken down, one can create effective strategies to meet the needed quantity and quality of caregivers. Read through this caregiver’s guide for recruiters to know more about it.
The Goal: High-Quality Caregivers
Caregivers are essential in order to ensure comfort and safety for those who cannot fend for themselves. Moreover, their clients are entrusting the lives of their loved ones to these caregivers. This enormous responsibility calls for the hiring of high-quality caregivers to gain the trust of their clients. One of the caregiver recruiting strategies is hiring a candidate that possesses the following traits that ensures high-quality service.
An essential trait for caregivers is patience. Administering care is not always straightforward and clients can be hesitant or uncooperative with their caregiver. Due to the nature of the job, caregivers must work with abrupt changes in plans and exude extreme patience. To do so, understanding the situation is a necessity. By exhibiting compassion towards their client, they are able to generate an atmosphere filled with hope for future prosperity.
Caregivers must be attentive to their patients to observe emotional and physical abnormalities while making the client feel cared for. Also, it is one of the caregiver’s duties to catch any shifts in their patients to effectively administer care. Doing so can prevent further harm as well. By being present and attentive, they can provide clients with the key service: comfort. Being there for their needs and their well-being allows for the optimal experience. Moreover, it provides a sense of trustworthiness that cannot be replaced.
The most essential trait for a caregiver to possess is trustworthiness. By hiring certain caregivers, clients place large amounts of trust into their hands. Given the sporadic nature of the job, caregivers must be there when called unexpectedly. Additionally, caregivers are sometimes put in charge of personal belongings. All in all, trustworthiness is crucial to prevent patients from being taken advantage of by faulty caregivers.
Best Practices & Techniques
When analyzing the best practices for recruiting caregivers, one must consider multiple factors. There are three questions that should be asked when determining which recruitment technique is best; How many companies use this technique? Will this yield large amounts of recruits? Will this yield high-quality recruits? Consequently, determining the specific needs of a company allows for the most suitable practice to be chosen.
Mass media is a recruitment strategy done in moderation for caregiver recruitment agencies. Starting with a moderate volume of initial contacts and entries, a moderate ratio of entries to initial contacts, and a relatively moderate effort level requirement. It also includes media such as the daily newspaper, yellow pages, radio, and television. The quality of these caregivers is acceptable but far below the benchmark of nursing school graduates. In conclusion, mass media is an advisable practice for those seeking large amounts of candidates.
The internet is a very versatile tool for caregiver recruitment. There are a plethora of recruiting websites such as Indeed.com, Job.com, and Career.com. Moreover, the low cost and simplicity of internet recruiting make it an excellent option for many companies. Given the large amounts of places to recruit from, filtering applicants allows companies to increase the quality of new hires.
Social media recruiting is a strategy that combines elements of employer branding and recruitment marketing. This helps employers connect with possible candidates on select digital platforms such as Google, Facebook, and Linkedin. Additionally, this allows tailored recruiting efforts, with precise targeting towards certain groups of people. Although the quality of social media recruits is about the same as mass media recruits. It is still weighing in far below the nursing graduate benchmark.
Caregiver recruitment agencies research and seek out quality applicants for companies to hire. Although recruitment agencies have become the least used practice, this does not reflect the quality of their applicants. While not yielding as many recruits as other practices, it still produces high-quality applicants to their clients. The quality of its candidates is slightly lower than the nursing school benchmark when using medical or professional recruitment agencies.
School recruiting is the practice of going to nursing schools and recruiting applicants directly from the school. As one could imagine, these yield the highest quality of candidates, because of their educational background in medical and caregiving. However, this method produced the fewest amount of candidates, meaning companies have to work extra hard to secure a hiree. Despite making up for low quantity with high quality, this is only used by under half of the recruitment agencies. Therefore, making it an underground recruitment method. Yielding the highest quality of caregivers, school recruiting is used as the benchmark for the highest standard.
To experience success in caregiver recruitment, companies must craft a strategy they can complete weekly. Repetition combined with consistency will yield the best results. Moreover, companies should analyze their performance. They must see what is and isn’t working, and adjust their programs accordingly. In the end, constantly refining and tweaking will birth the optimal recruitment program with hard work and dedication.
The Rule Of Three
It is advisable to have a rotation of three different caregiver recruitment strategies to stay focused. This is called the rule of three. To be effective, performance should be monitored on a weekly basis to alter the program as needed. These are the three main categories to choose from:
- Referral programs – this includes employee referral as well as client and family referral programs. Recruiters must actively incorporate both referral programs at the same time. They must also stay in touch with the families of old clients and market employees and create an incentive for recruiting new applicants.
- Digital Recruiting program – this includes the company website, local jobs site, and other sites such as Indeed.com and MyCNAjobs.com. All digital recruitment methods should point back to your company website. It is because of the traffic company websites will receive. Additionally, they must be presentable and easy to maneuver, making the application process streamlined and user-friendly.
- Face to Face Recruiting program – this includes campus recruiting, networking in the community, and public speaking. This caregiver recruitment strategy allows companies to get involved with the community. Resulting in building long-lasting relationships that develop into high-quality recruitment leads.
To meet their special demands, it is important to assess and craft tailored recruitment programs for each operating caregiving company. First, caregiver recruiters must understand what is needed in a high-quality caregiver. After that, they can decide how to recruit a high-quality caregiver.
There are many approaches to recruitment, so why not utilize as many as possible? A healthy combination of certain kinds of recruitment with close monitoring can go a long way. Being active in recruitment can increase trust placed into the company and overall rating. Also, administering high-quality caregivers is the only way to achieve success and rapport among clients. With premium recruiting, companies can ensure premium service.