5 Benefits of Outsourcing to The Philippines
Today, more than ever, US companies are faced with significant competitive challenges and the need to sharpen their focus on core competencies and capabilities, while outsourcing administrative and less critical business processes to experienced BPO providers.
So, what are your top 5 benefits of outsourcing to the Philippines?
1. The Cost Advantage
Cost competitiveness is one of the key reasons companies outsource their non-core operations. The cost of labor in the Philippines is substantially less than in the US, and you don’t have to invest capital in computers, office space, software and related human resources. This can equal tremendous savings when compared to in-house operations.
2. Get Access to Talented Workforce
English is the number one spoken language in the Philippines and outsourcing is the number one industry. Hiring a ready and willing workforce is much faster and easier when compared to US based employees. And of course, by assembling a talented team abroad, you have access to the necessary talent at the fraction of the cost of the same team at home.
3. Operate Your Business 24/7
Outsourcing your business services to the Philippines also means that the time difference now comes with a beneficial effect. With an offshore customer service team, you are able to provide service 24/7, or in ways that weren’t possible before. All this while the BPO company you hire takes care of all management and internal issues.
4. Have Greater Flexibility
Yes, the BPO and RPO industries are flourishing in the Philippines, with employees boasting a diversified skill set, from customer service to human resources, to IT and marketing. Outsourcing providers offer short and long-term contracts, allowing your business to efficiently scale up and down per market demands. This quick and cost-effective access to top-tier talent improves your business flexibility, allowing you to free up internal resources and relieve in-house personnel of tasks outside their expertise.
5. Less Management Headache
Working with the right BPO provider means you have access to experienced and professional HR and management teams who will support your in-house teams. Yes, you are still responsible for training and task allocation, but you can forget about ensuring employees turn up on time, dealing with vacation and sick leave reporting, tax return and so on.
Outsourcing your non-core competencies allows you to focus on developing and growing your business. You can work on sales and innovation, rather than dealing with stuff that doesn’t add anything to your business profits.